Controller

About Digital Onboarding

Digital Onboarding is transforming the way financial institutions engage, retain, and grow customer relationships. Our platform makes it easy for banks and credit unions to drive adoption of account-related services and deepen customer engagement, helping institutions maximize customer lifetime value.

We are a fast-growing fintech company, and we’re looking for a hands-on Controller to own and scale our finance, operations, and HR functions. This person will lead everything from monthly close and payroll to compliance, benefits, and strategic forecasting, ensuring accuracy, efficiency, and operational excellence as we continue to grow. 

About the Role

The Controller will manage day-to-day financial operations while building scalable processes and systems across finance, HR, and operations. This role combines strategic leadership with hands-on execution - you’ll roll up your sleeves to drive monthly close, payroll, compliance, and employee operations, while also owning long-term planning, reporting, and audit readiness.

Key Responsibilities

• Finance & Accounting
  • Own all accounting operations, including monthly close, accounts payable, invoicing, payroll, and financial audits
  • Ensure compliance with GAAP, ASC 606, and SaaS revenue recognition standards
  • Manage non-GAAP metrics & SaaS performance indicators, including ARR, CAC:LTV, burn rate, profitability, and other operational metrics
  • Ensure efficient cash flow management, expense control, and capital deployment to support sustainable growth
  • Lead financial forecasting, budgeting, and scenario planning to guide executive decision-making
  • Drive monthly and quarterly reporting cadence for the board and investors 
  • Establish scalable financial processes and internal controls to support the company’s rapid growth
  • Oversee state and federal tax and compliance filings
• Operations
  • Review, manage, and maintain sales and vendor contracts, ensuring terms are accurate and aligned to business objectives
  • Own inventory management, including deployment and retrieval company devices
  • Maintain relevant documentation & ensure audit readiness for SOC2 compliance
• Human Resources
  • Manage HR operations, including managing offer letters, employee onboarding & offboarding, initiating background checks, and running employee engagement initiatives
  • Administer payroll & benefits
  • Own employee engagement, including performance reviews and engagement surveys

About You

• 8-12 years of experience in accounting, finance, or operations leadership roles within SaaS, fintech, or high-growth technology companies
• Deep understanding of GAAP, ASC 606, and SaaS metrics
• Demonstrated experience managing monthly close, payroll, invoicing, and audits
• Strong understanding of state compliance, SOC2 compliance, and internal controls
• Proven ability to build structure in high-growth environments and ability to balance strategy with execution
• Comfortable owning cross-functional responsibilities in FInance, HR, and Operations
• Exceptional attention to detail, bias towards action, and accountability

Why Join Us?

• Impact. Shape the financial future of a fast-growing fintech that’s redefining digital engagement for financial institutions.
• Data-Driven Innovation. Work in a culture that values analytics, automation, and continuous improvement.
• Culture. Join a team that believes in intelligent, kind collaboration and challenges the status quo.
• Growth Opportunity. Be a key part of an experienced leadership team in a high-potential market.
• Remote First. We are a fully remote company, with regular opportunities to collaborate in person.

Compensation & Benefits

• Competitive Salary + Performance-Based Bonus + Equity
• Comprehensive Benefits Package

About Digital Onboarding:

Digital Onboarding is a software company that helps banks and credit unions retain and expand customer relationships. Our automated engagement platform makes it easy for financial institutions to educate, nurture, cross-sell, and drive adoption of services—like direct deposit, digital banking, and loans—through personalized digital journeys delivered via email, SMS, and digital banking integrations. Founded in 2015 and backed by top investors, Digital Onboarding is transforming how financial institutions connect with their customers at every stage of the relationship.

This position is open to candidates based in the United States of America only. The Company cannot extend employment offers to those outside the United States of America.